Hand in Hand Support Coordination - Home and Community Care VIC

To apply for the NDIS, you need to meet specific eligibility criteria. You must:

•  Have a permanent disability that significantly impacts your daily activities.
• Be an Australian citizen, permanent resident, or hold a Special Category visa.
• Be under 65 years of age when applying.

If you do not currently receive support but wish to apply, contact the NDIS at 1800 800 110 and request an Access Request Form.

When applying for the NDIS, you must provide evidence of your disability that:

• Confirms your primary disability type and the date it was diagnosed.
• Describes how the disability affects various areas of your life, such as mobility, communication, self-care, etc.
• Details treatment history and expected future outcomes.
• Is relatively recent (within the past 6-12 months).
• Is completed by a relevant treating health professional, such as a GP, Paediatrician, Occupational Therapist, Neurologist, or Psychiatrist.

Evidence should ideally be provided by a treating health professional who is familiar with your condition and has seen you for at least six months. This could include:

• General Practitioners (GPs)
• Occupational Therapists
• Psychologists or Psychiatrists
• Neurologists
• Speech Pathologists

These professionals should know the required assessments or reports to provide, which can be found on the NDIA's relevant assessment list.

The NDIA provides lists to help determine eligibility. You can refer to:

• List A: Conditions likely to meet the disability requirements.
• List B: Permanent conditions with variable functional capacity.
• List C: Defined programs.
• List D: Permanent impairment/early intervention for children under 7.

These lists are available on the NDIA website and can provide detailed guidance on what conditions meet specific requirements.

Support Coordination helps NDIS participants make the most of their NDIS plans by connecting them with suitable services and supports. It includes assistance with understanding the plan, choosing the right providers, coordinating services, and building the skills needed to manage the participant's support independently. The aim is to empower individuals, foster independence, and ensure they have a strong network of formal and informal support.

The NDIS offers three levels of Support Coordination:

• Level 1: Support Connection – This basic level helps participants understand their plan and connect with support.
• Level 2: Coordination of Supports – This level provides more in-depth support to build skills and create a stable, supportive network for the participant.
• Level 3: Specialist Support Coordination– Designed for participants with complex needs, this level involves a higher level of support and coordination, often working with multiple providers and addressing barriers to access.

 At Hand in Hand Support Coordination, we accept various funding arrangements, including NDIS-NDIA-managed, self-managed, plan-managed, and self-funded clients. All Support Coordination fees are included in your NDIS Plan under the 'Capacity Building' support category. If this category is not present in your plan, you can request a review by the NDIA. We also welcome referrals from the TAC (Transport Accident Commission) and WorkSafe, and our team can connect you with a Client Independence Skills Services (CISS) officer for further assistance. For a detailed price guide, visit the NDIS Commission’s website.

Hand in Hand Support Coordination offers specialised brokerage services for unregistered NDIS Support Coordinators. We assist with maintaining compliance, managing participant documentation, and processing NDIA fund claims, ensuring unregistered coordinators can provide uninterrupted, high-quality support while meeting NDIS standards.